Hi, I'm Mikael.

Hi, I'm Mikael.

UX Consultant | Design Leadership | Advisor

This portfolio showcases my design experience, methods, and outcomes in crafting exceptional user experiences.

Value in the lives of others.

I am driven by a desire to improve the lives of others. My passion lies in enhancing user experiences and leading projects towards positive outcomes. I believe in a human-centered approach that unlocks business value by providing genuine customer value.

Value in the
lives of others.

I am driven by a desire to improve the lives of others. My passion lies in enhancing user experiences and leading projects towards positive outcomes. I believe in a human-centered approach that unlocks business value by providing genuine customer value.

Value in the lives of others.

I am driven by a desire to improve the lives of others. My passion lies in enhancing user experiences and leading projects towards positive outcomes. I believe in a human-centered approach that unlocks business value by providing genuine customer value.

Work

I am a designer who uses design tools to effectively communicate ideas and desired outcomes to achieve a shared understanding. Collaboration is key to my work, and I am an active listener who works effectively with stakeholders from diverse disciplines to achieve the best possible outcome.

Work

I am a designer who uses design tools to effectively communicate ideas and desired outcomes to achieve a shared understanding. Collaboration is key to my work, and I am an active listener who works effectively with stakeholders from diverse disciplines to achieve the best possible outcome.

Work

I am a designer who uses design tools to effectively communicate ideas and desired outcomes to achieve a shared understanding. Collaboration is key to my work, and I am an active listener who works effectively with stakeholders from diverse disciplines to achieve the best possible outcome.

Strategy

Design is a vital business tool that allows us to proactively and continually learn about our users' behavior, needs, and expectations. I strongly believe that when we becomes an expert on our users, it puts us in a better position to set a direction and follow our vision together, and achieving a strategic advantage.



Strategy

Design is a vital business tool that allows us to proactively and continually learn about our users' behavior, needs, and expectations. I strongly believe that when we becomes an expert on our users, it puts us in a better position to set a direction and follow our vision together, and achieving a strategic advantage.

Strategy

Design is a vital business tool that allows us to proactively and continually learn about our users' behavior, needs, and expectations. I strongly believe that when we becomes an expert on our users, it puts us in a better position to set a direction and follow our vision together, and achieving a strategic advantage.

Leadership

In my experience, changes come from the bottom up. The same goes for leadership. I am committed to helping others succeed by creating a collaborative work environment and empowering my team members to reach their full potential. When we encourage and help our peers grow, they will follow and contribute at their best.


Leadership

In my experience, changes come from the bottom up. The same goes for leadership. I am committed to helping others succeed by creating a collaborative work environment and empowering my team members to reach their full potential. When we encourage and help our peers grow, they will follow and contribute at their best.

Leadership

In my experience, changes come from the bottom up. The same goes for leadership. I am committed to helping others succeed by creating a collaborative work environment and empowering my team members to reach their full potential. When we encourage and help our peers grow, they will follow and contribute at their best.

I’ve been in various industries and domains.working with design:

Payment, investing and saving apps in top-tier fintechs.

Streaming solutions for music and VOD subscriptions.

Web and app checkouts and in-store payment services.

E-magazine, audio, and e-book offerings in the entertainment subscription domain.

Direct payments via open banking. Web and app banking services.

Complex internal tools and advanced management procedures.

I’m currently working with PayPal to enhance their invoicing product.

Senior UX Design Lead

Paypals invoicing product offers flexibility, allowing merchants to create and send customized invoices directly to their customers, who can then complete transactions swiftly using their preferred payment method with or without a PayPal account.

LEAD DESIGNER

DESIGN STRATEGY

EXPERIENCE VISION

STAKEHOLDER MANAGEMENT

HANDS-ON

PRODUCT DELIVERY

PROTOTYPING

DISCOVERY

VISUAL DESIGN

GEN AI

I believe in balancing strategic work with strong hands-on execution.

Director of Product Design

Leader of the product design team at Qapital. Accountable for creating and scaling a healthy and prosperous design environment with top-of-the-line designers and researchers.

Director of Product Design

Leader of the product design team at Qapital. Accountable for creating and scaling a healthy and prosperous design environment with top-of-the-line designers and researchers.

Director of Product Design

Leader of the product design team at Qapital. Accountable for creating and scaling a healthy and prosperous design environment with top-of-the-line designers and researchers.

LEADERSHIP

DESIGN STRATEGY

EXPERIENCE LED

FINTECH

STRATEGIC RESEARCH

EXPERIENCE VISION

STAFF

STAKEHOLDER MANAGEMENT

Area Design Lead

We were creating shared knowledge about how money flows between Zettle and PayPal and how that affects the user experience.

Area Design Lead

We were creating shared knowledge about how money flows between Zettle and PayPal and how that affects the user experience.

Area Design Lead

We were creating shared knowledge about how money flows between Zettle and PayPal and how that affects the user experience.

AREA LEAD

EXPERIENCE LED

FINTECH

TRANSFORMATION

DESIGN STRATEGY

STAKEHOLDER MANAGEMENT

Senior Product Designer

I led the design work with PayPal's Business Debit Mastercard in San Jose. One of our objectives was to develop new functionality to support multiple cardholders.

Senior Product Designer

I led the design work with PayPal's Business Debit Mastercard in San Jose. One of our objectives was to develop new functionality to support multiple cardholders.

Senior Product Designer

I led the design work with PayPal's Business Debit Mastercard in San Jose. One of our objectives was to develop new functionality to support multiple cardholders.

FINTECH

PRODUCT DELIVERY

DISCOVERY

HANDS-ON

VISUAL DESIGN

PROTOTYPING

USABILITY

WEB

NDA RESTRICTED

Senior UX Designer

I had the opportunity to work with the Qliro checkout team. Our team designed a new checkout experience for seamless shopping online and in-store. Today, the product is available at many leading online stores.

Senior UX Designer

I had the opportunity to work with the Qliro checkout team. Our team designed a new checkout experience for seamless shopping online and in-store. Today, the product is available at many leading online stores.

Senior UX Designer

I had the opportunity to work with the Qliro checkout team. Our team designed a new checkout experience for seamless shopping online and in-store. Today, the product is available at many leading online stores.

FINTECH

PRODUCT DELIVERY

DISCOVERY

VISUAL DESIGN

HANDS-ON

IN-STORE

PROTOTYPING

VISION

DESIGN PRINCIPLES

WEB

APP

UX Strategist and Advisor

While working as an advisor for Trustly, I helped build a new design team that focused on improving current products and services. My work involved infusing an experience mindset, as well as providing strategic and tactical tools to the organization.

UX Strategist and Advisor

While working as an advisor for Trustly, I helped build a new design team that focused on improving current products and services. My work involved infusing an experience mindset, as well as providing strategic and tactical tools to the organization.

UX Strategist and Advisor

While working as an advisor for Trustly, I helped build a new design team that focused on improving current products and services. My work involved infusing an experience mindset, as well as providing strategic and tactical tools to the organization.

FINTECH

DESIGN STRATEGY

DISCOVERY

PRODUCT LED

HANDS-ON

LEADERSHIP

TEAM BUILDING

PROTOTYPING

VISION

Experience Design Lead

We were working on designing the future of magazines in the digital landscape. Our process involved conducting in-depth research on user journeys and continuously refining new ideas to meet our customers' needs. This included identifying basic expectations and pain points, mapping out the current user experience, and defining our vision for the future experience.

Experience Design Lead

We were working on designing the future of magazines in the digital landscape. Our process involved conducting in-depth research on user journeys and continuously refining new ideas to meet our customers' needs. This included identifying basic expectations and pain points, mapping out the current user experience, and defining our vision for the future experience.

Experience Design Lead

We were working on designing the future of magazines in the digital landscape. Our process involved conducting in-depth research on user journeys and continuously refining new ideas to meet our customers' needs. This included identifying basic expectations and pain points, mapping out the current user experience, and defining our vision for the future experience.

DESIGN LEAD

DESIGN STRATEGY

RAPID GROWTH

DISCOVERY

PROTOTYPING

TEAM BUILDING

VISUAL DESIGN

HANDS-ON

EXPERIENCE VISION

APP

Senior Product Designer

At Klarna, I contributed to redesigning the existing in-store experience. We analyzed the current user experience to understand the challenges. We improved the interaction design, reduced pain points, optimized user flows, and minimized the steps required to complete an in-store purchase.

Senior Product Designer

At Klarna, I contributed to redesigning the existing in-store experience. We analyzed the current user experience to understand the challenges. We improved the interaction design, reduced pain points, optimized user flows, and minimized the steps required to complete an in-store purchase.

Senior Product Designer

At Klarna, I contributed to redesigning the existing in-store experience. We analyzed the current user experience to understand the challenges. We improved the interaction design, reduced pain points, optimized user flows, and minimized the steps required to complete an in-store purchase.

FINTECH

DISCOVERY

PROTOTYPING

CONCEPT

VISUAL DESIGN

HANDS-ON

EXPERIENCE VISION

DESIGN EXCELLENCE

APP

Experience Design Lead

I contributed to the development of Viafree's latest sports initiative. The goal was to engage sports enthusiasts with the most recent and relevant sports updates within an attractive narrative setup with fewer interruptions (advertisements).

Experience Design Lead

I contributed to the development of Viafree's latest sports initiative. The goal was to engage sports enthusiasts with the most recent and relevant sports updates within an attractive narrative setup with fewer interruptions (advertisements).

Experience Design Lead

I contributed to the development of Viafree's latest sports initiative. The goal was to engage sports enthusiasts with the most recent and relevant sports updates within an attractive narrative setup with fewer interruptions (advertisements).

LEAD DESIGNER

RESEARCH LED

PROTOTYPING

CONCEPT

DISCOVERY

VISUAL DESIGN

MULTIPLE PLATFORMS

PRODUCT DELIVERY

EXPERIENCE VISION

HANDS-ON

Senior UX Designer

Together with the founder of Aleris X, we created the initial concepts of a better and more human-focused healthcare app that later became Doktor24 and Platform24 - with a vision to create a healthier world by delivering preventive and accessible care services on patients' terms.

Senior UX Designer

Together with the founder of Aleris X, we created the initial concepts of a better and more human-focused healthcare app that later became Doktor24 and Platform24 - with a vision to create a healthier world by delivering preventive and accessible care services on patients' terms.

Senior UX Designer

Together with the founder of Aleris X, we created the initial concepts of a better and more human-focused healthcare app that later became Doktor24 and Platform24 - with a vision to create a healthier world by delivering preventive and accessible care services on patients' terms.

DESIGN STRATEGY

DISCOVERY

PROTOTYPING

CONCEPT

HANDS-ON

APP

STARTUP

EXPERIENCE VISION

PRODUCT DELIVERY

Senior Product Designer

Accountable for the discovery phase of the next version of the content curation platform. As a senior product designer, I joined the Product Programming team to improve the internal tools used by music editors to curate a better music experience.

Senior Product Designer

Accountable for the discovery phase of the next version of the content curation platform. As a senior product designer, I joined the Product Programming team to improve the internal tools used by music editors to curate a better music experience.

Senior Product Designer

Accountable for the discovery phase of the next version of the content curation platform. As a senior product designer, I joined the Product Programming team to improve the internal tools used by music editors to curate a better music experience.

DISCOVERY

PROTOTYPING

INTERNAL TOOL

CONCEPT

HANDS-ON

USER INTERVIEWS

DESIGN EXCELLENCE

EXPERIENCE LED

PRODUCT DELIVERY